Website Frequently Asked Questions

1. What are the functions of this website?

 

ohfate is one of the world's largest cross-language social platforms. It is committed to helping people from different regions, languages and cultures get to know each other better through the Internet. Here, users can register, find friends, write letters and send gifts. Of course, they can also upgrade to premium or VIP members to use more functions.

 

2. How to join? Is the process complicated?

 

You can join by registering, and registration will allow you to better understand and use our services. The process is very simple. First visit www.ohfate.com - select language - free registration. Or visit https://www.ohfate.com directly

 

3. Is it charged to join?

 

The basic functions of registration and ordinary membership are free. At the same time, you can also choose service functions, membership and VIP services according to your preferences. You only need to spend the equivalent of a few drinks to subscribe to our 30-day service and make friends with more people from all over the world. Of course, you can also choose the service period. Premium members are 20 gold coins/month, and VIP members are 139 gold coins/month. For details, please see: VIP service.

 

4. What should I do if the registration fails?

 

Please register according to the regulations:

 

A real and valid email address;

 

The password length should be greater than 6 characters and less than 20 characters

 

Enter complete birthday information;

 

Fill in the correct verification code;

 

Information such as gender and language.

 

5. What should I do if I lose my password?

 

If you forget or lose your password, you can send an email to ohfate@hotmail.com for help

 

6. Why do you need to fill in personal information and upload photos?

 

Personal information is very helpful for people to understand each other. Personal photos can make people have a relatively specific impression of each other through the Internet. You certainly have the right to choose. Experience shows that a complete personal profile can greatly improve others' understanding and interest in you, and personal photos can increase your attention by more than 10 times!

 

7. What are website coins?

 

This website provides users with gold coin services. You can buy and use gold coins on this website. There is no time limit for gold coins. Gold coins are non-refundable. Gold coins have no monetary value and cannot be bought, sold or transferred privately outside the site.

 

8. How to recharge gold coins?

 

You can log in-gold coins, or log in-VIP service-recharge. We currently only provide online secure payment methods such as PayPal and credit cards. If you do not have a PayPal account, you can choose to pay by -PayPal- credit card. All payment methods are absolutely safe. This site does not have any automatic memory or repeated charging procedures. If you have any questions, please contact us immediately.

 

9. How to send free private messages? What if I need translation?

 

You can choose "no translation" when sending private messages. The number of private messages you send for free every day depends on your membership level. If you are an ordinary user, you can send 3 free private messages every day. If you want to send more free private messages, please upgrade to a premium member or VIP member. We can also provide paid translation of private messages, and it is manual. Basically, the full text translation is completed within 1 hour of your submission. The translation fee is calculated in gold coins, and 1 gold coin is required for every 100 characters. At present, mutual translation can be achieved in the web version languages we provide. Specifically: English, German, French, Spanish, Korean, Portuguese, Italian, Dutch, Swedish, Chinese, Polish, Danish, Japanese.

 

10. How to upgrade? What is the use of upgrading to a premium member or VIP?

 

You can log in - Member Upgrade - Select Upgrade Item - Submit. Both premium members and VIP members are monthly members and enjoy higher functions. For details, please log in and refer to: VIP Service - Help

 

11. Are there real gifts on the website? How to send real gifts?

 

Yes. You can choose gifts in the mall. Please indicate the requirements for gift delivery in "Remarks", such as delivery date, other addresses, messages, etc. Real gifts must be booked at least 1 week in advance. If the address and phone number of the recipient are not provided, we still need some time to contact them to confirm. Pay attention to the time difference when sending gifts. It is based on the local time of the country. If the gift date encounters a statutory holiday in the country, the order may be postponed. The international gift delivery time is generally from 9:00 AM to 5:00 PM local time. It can only be delivered on a certain day, and cannot be guaranteed in the morning or afternoon. The scope is mainly in urban areas.

 

12. How to delete an account?

 

You have the right to delete your account. Please contact us with your registered email or internal message. After confirmation, we will delete your account and all registration information.

 

13. Complain about illegal members?

 

We strictly control illegal, unreal members, and situations where you are asked to transfer money to individuals. If you find any, please contact us immediately and tell us their username and complaint. We will investigate and take action as soon as possible. If you have any comments, suggestions, or questions, please contact us on the site or send an email to ohfate@hotmail.com

 

Thank you!